Office Services And Secretaryship

<< Back
Office Management And Secretaryship
Qualification Awarded

Students are awarded with a Short Cycle Degree in Office Manangement and Secretarial upon successful completion of all the requirements in the curriculum programme and fulfilling all other requirements for graduation.

Level of Qualification

Short Cycle Degree


The occupational profiles of the graduates contain:
• Professional readiness and level of professional adaptibility to conditions and requirements from the practice or basic Office Management and Secretarial.

Specific Admission Requirements

Students' admission to higher education is based on a nation-wide Student Selection Examination (ÖSS). The examination is held once in a year and is administered by the Student Selection and Placement Center (ÖSYM). Candidates gain access to institutions of higher education based on their composite scores consisting of the scores on the selection examination and their high school grade point averages

Specific Arrangements for Recognition of Prior Learning

The students of our University have the right to request the recognition of their prior learning at different universities. For the recognition of their prior learning, they should submit their transcript and course contents to the relevant department in the first semester of their registration year.

Qualification Requirements and Regulations

Pre-conditions can receive a Bachelor's Degree, the following distribution 120 ECTS and other requirements to complete the credit is to:
a.(26) Credit hours covering 101 ECTS compulsory courses as detailed in the curriculum.
b.(8) Credit hours covering 19 ECTS optional courses as detailed in the curriculum.
c.After 30 working days of the semester students are required to take training.
d.Maximum study period to receive Second Cycle Degree is 4 years.

Profile of The Programme

The basic orientation of this programme is to prepare a specialist in Office Management and Secretarialand to form their basic competences in educational, psychological and communicative subjects.

Program Learning Outcomes
After successful completion of this program, the students will be able to;
Occupational Profiles of Graduates

The occupational profiles of the graduates contain:
• Professional readiness and level of professional adaptibility to conditions and requirements from the practice or basic as the precondition for the follow-up teaching or departmental

Access to Further Studies

After completing the short cycle degree programme, it is possible to continue further studies in the second cycle degree programme to exam of vertical trasfer (DGS) that can last up to the first cycle.

Examination Regulations, Assesment and Grading

Each student must attend the courses, applied studies, laboratories, projects, seminars, workshops, graduation projects and other studies of the semester s/he is enrolled for. Students who have not attended at least 70% of theoretical courses and 80% of applied and laboratory studies are not allowed to take the final exam of those courses. Once the student fulfilles the attendance requirements in theoretical courses, no attendance is required if the course is repeated later.
Examinations are generally in written form. However, the instructor of the course may decide to conduct the exam in the form of an oral exam, project or assignment on condition that s/he states it on the course information form (syllabus). Examinations are arranged and conducted by the instructors teaching the courses. A make-up exam is given to students with certified excuses accepted by the relevant executive board within fifteen days after the final examinations are over.

Graduation Requirements

The graduation requirement of Office Services and Secretarial in the Department are depend on conditions:
Related regulation within the period specified in all the courses required for graduation to receive, provided that the courses continue to be successful in the programme completed with al least 2.00 weight GPA required and 30 working days are required to do an intership.

Mode of Study
Full - Time
ECTS Coordinator

Lecturer Ali HOŞDER


Mehmet Akif Ersoy Üniversitesi
Ağlasun Meslek Yüksekokulu
Burdur - Türkiye
Tel: +90 248 7313322
Fax: +90 248 7313320
WEB Adresi

Course & Program Outcomes Matrix
Course Unit Title
Atatürk`s Principles and History of Turkish Revolution (I)
Atatürk`s Principles and History of Turkish Revolution (II)
Basic Law
Commercial Mathematics
Computer Accounting Programs
Computer office Programs
Computer Technology
Computer Technology 2
Customer Relation
Documentation and Archiving Techniques
Economy 1
Economy 2
English - II
Executive Secretarial Training
Foreign Language - I (English - I)
Good and Influential Speaking
Keyboard Techniques
Labour and Social Security Law
Management 1
Meeting Management
Office Management
Organizational Behaviour
Presentation Techniques
Professional Correspondence
Professional Foreign Language (I)
Protocol Knowledge
Public Relations
Public-Private Sector Structure and Relations
Quality Management
Turkish Language (I)
Turkish Language (II)
Working Psychology
Evaluation Questionnaires
 1. Stating the content and objectives at the beginning of the course
 2. Supplementing the course with current issues
 3. The clarity of the exam questions and their appropriateness to the course
 4. The contribution of the course to your knowledge and skills
 5. Access to the course sources
 6. The relativeness of the course compared to the other courses in the department
 7. The selection of the sources according to the objectives of the course
 8. The contribution of the assignments to the course
 THE EVALUATION OF THE INSTRUCTOR Very Good Good Average Poor Very Poor No Idea
 1. The way the instructor handles the course
 2. The instructor's competence in answering the questions in the class
 3. The instructor's encouragement to take part in the class by allowing different ideas and comments
 4. The instructor's preparation for the class
 5. The efficient use of class time
 6. The instructor's in-class management
 7. The instructor's objective evaluation of the exams and assignments
 8. The instructor's punctual and regular attendance
 9. The instructor's rapport with the students
 10. The availability of the instructor’s time except for the class time and the sufficiency of the time s/he allocates to you
Graduates who successfully complete this program;
 1. have high level information and skills supported by the course books that include the most recent information, application equipment and other scientific sources related to education technologies, teaching profession, general information and basic sciences; use these informations and skills in daily life and in jobs,
 2. examine and evaluate concepts about education technology and teaching profession, ideas and data with scientific methods; diagnose, analyze and discuss complicated problems and subjects; develop suggestions based on scientific discoveries and evidences,
 3. inform the audiences who are not expert and do not have information about education technology and teaching profession; express related ideas about these problems and solutions with written and oral,
 4. have learning to learn, self control, critical thinking, creative thinking skills and perform independent studies related to study field,
 5. get responsibilities and try to produce solutions when faced with unexpected and complicated cases in applications of education technologies and teaching professions,
 6. know students’ interests, wishes and needs; know social, cultural and economic properties of families and environment; plan, apply and manage learning and teaching process suitable for these properties; get students active participation in learning process,
 7. know information about education technologies and teaching professions and comprehend adequately; have information about foreign language in level of communicating with professional colleagues,
 8. have information about computer software and hardware in level of teaching computer and information and communication technologies courses and supporting other teachers; use information and communication technologies,
 9. consider social, scientific and ethic values in levels of gathering data, analyzing, interpreting, announcing when doing teaching professions or working in private sector, being researcher or source of data,
 10. continuously try to develop with doing self assessment; be on new information and ideas ; play affective role in developing of themselves and their intuition; know and behave according to the laws about their job, main values and principles, know the rights about job security and social security; have conscious about protecting social values and environment,
 11. evaluate students’ improvement and learning, get students to evaluate themselves and other students; use the results of evaluation for better instruction; share the results with student, family, managers and teachers.

 1. Your percentage of attendance
 2. Did you do any preparations for this course? (except some activites like quiz, homework, labs,mid-term exams, final exams)


a. If yes, preparation time per week (hour)

 3. Did you do any assignments as a part of this course?


a. If yes, number of the assignments done

b. Average time spent in preparing the assignment (hour)

 4. Did you prepare any presentations or seminars as a part of this course?


a. If yes, number of the presentation/seminar done

b. Average time spent in preparing each presentation/seminar (hour)

 5. Did you take a midterm exam in this course?


a. If yes,number of the mid-term exams you done

b. The average time you spent on preparing for each mid-term exam (hour)

 6. Did you make any projects as a part of this course?


a. If yes, number of the projects done

b. The average time you spent on doing each project (hour)

 7. Did you attend any laboratory work as a part of this course?


a.If yes, number of the laboratory works you attended

b.The average time you spent on each work (hour)

 8. Did you attend any field surveys as a part of this course?


a. If yes, number of field surveys you attended

b. If yes, the average time you spent on each survey (hour)

 9. Did you take the final exam of this course?


a. If yes, the average time you spent on the final exam (hour)



 Course Code Course Title Type of Course N.C.* ECTS
  4501205 Office Management Required 3 4
  4501209 Accounting Required 4 5
  4501121 Computer office Programs Required 4 5
  4501103 Commercial Mathematics Required 4 4
  4501107 Keyboard Techniques Required 2 5
  4501115 Management 1 Required 2 3
  4501117 Basic Law Required 2 3
  4501119 Protocol Knowledge Required 2 2
  4501160 Atatürk`s Principles and History of Turkish Revolution (I) Required 2 2
  4501170 Turkish Language (I) Required 2 2
  4501180 Foreign Language - I (English - I) Required 4 4
  4501102 Economy 1 Required 2 2
  4521114 Computer Technology Required 2 2
  4501106 Communication Required 2 2
  4501108 Organizational Behaviour Required 2 2
  4501108 Documentation and Archiving Techniques Required 3 4
  4501110 Professional Correspondence Required 4 4
  4501260 Atatürk`s Principles and History of Turkish Revolution (II) Required 2 2
  4501270 Turkish Language (II) Required 2 2
  4501280 English - II Required 4 4
  4501211 Good and Influential Speaking Required 2 2
  4501217 Economy 2 Required 2 3
  4501210 Executive Secretarial Training Required 4 5
  4501212 Public Relations Required 2 2
  4501214 Computer Accounting Programs Required 4 5
  4501204 Public-Private Sector Structure and Relations Required 3 4
  4501203 Required 2 3

 Course Code Course Title Type of Course N.C.* ECTS
  4501519 Computer Technology 2 Elective 2 2
  4501207 Professional Foreign Language (I) Elective 4 4
  4501511 Labour and Social Security Law Elective 2 2
  4501502 Working Psychology Elective 2 2
  4501216 Quality Management Elective 2 2
  4501506 Presentation Techniques Elective 2 2
  4501218 Customer Relation Elective 2 2
  4501517 Meeting Management Elective 2 2


Information and Technologies Center © 2009 European Credit Transfer System