Office Services And Secretary

<< Back
Office Management and Executive Assistantship
Qualification Awarded

Students in the curriculum successfully completed all conditions and requirements after graduation, "Office Management and Executive Assistantship" in the field are graduated with Associate's degree

Level of Qualification

Short Cycle Degree


At the end of the program the student:
1. Employer to effectively perform its services in the office,
2. As administrative assistant, administrative operations plans
3. Depending on the manager or managers will organize their daily work,
4. The host institution will take place in the national or international organizations, plans, reservations, announcements, welcome, welcome and farewell to fulfill tasks such as,
5. Institutions working in the center as an employee of corporate communications can effectively fulfill,
6. Internal organization of the meeting can take, (meeting place of selection, arrangement, participants are introduced to the relevant documents before the meeting, managers and be available to participants, the administrator will need the information and documents preparation, preparation of meeting minutes of the meeting participants of decisions to be announced, etc..)
7. Contemporary office environments can be used for needed technology

Specific Admission Requirements

Students' admission to higher education is based on a nation-wide Student Selection Examination (ÖSS). The examination is held once in a year and is administered by the Student Selection and Placement Center (ÖSYM). Candidates gain access to institutions of higher education based on their composite scores consisting of the scores on the selection examination and their high school grade point averages

Specific Arrangements for Recognition of Prior Learning

The students of our University have the right to request the recognition of their prior learning at different universities. For the recognition of their prior learning, they should submit their transcript and course contents to the relevant department in the first semester of their registration year

Qualification Requirements and Regulations

Pre-conditions can receive a Bachelor's Degree, the following distribution (90-120) and other requirements to complete the credit is to:

Profile of The Programme

To educate students as executive assistants that are equipped with enough vocational knowledge and able to use all sorts of Office equipments for public and private sector

Program Learning Outcomes
After successful completion of this program, the students will be able to;
Occupational Profiles of Graduates

The following features professional profiles of graduates include:
Changing business and management concept that can understand, this environment secretary, administrative assistant and office employees expectations are aware that such expectations to meet proficiency with direct orders from al of responsibility, which required time and place in the initiative, can use inside and outside the institution in the best way may represent office technology dominated, effective communication skills that are professionals.

Access to Further Studies

After completing the short cycle degree programme, it is possible to continue further studies in the first cycle degree programme with the exam of DGS. At the same time the students complete their educations at the e-learning faculty of Anatolia Universty without the examination.

Examination Regulations, Assesment and Grading

Each student must attend the courses, applied studies, laboratories, projects, seminars, workshops, graduation projects and other studies of the semester s/he is enrolled for. Students who have not attended at least 70% of theoretical courses and 80% of applied and laboratory studies are not allowed to take the final exam of those courses. Once the student fulfilles the attendance requirements in theoretical courses, no attendance is required if the course is repeated later. Examinations are generally in written form. However, the instructor of the course may decide to conduct the exam in the form of an oral exam, project or assignment on condition that s/he states it on the course information form (syllabus). Examinations are arranged and conducted by the instructors teaching the courses. A make-up exam is given to students with certified excuses accepted by the relevant executive board within one day after the final examinations are over.

Graduation Requirements

The requirements for getting Short Cycle Degree are to complete ( ) credit hours as diveded below and to fulfill all other requirements. a)( ) Credit hours covering ( ) compulsory courses as detailed in the curriculum. b)( ) Credit hours covering ( ) optional courses as detailed in the curriculum. c)That students have the course training composed of 30 working days after their lesson terms is obligated.

Mode of Study
Full - Time
ECTS Coordinator

Lecturer Murat ERTİLAV


Gölhisar Vocational School of Higher Education Office Management and Secretarial Programme 15400 Gölhisar - Burdur - Turkey

Course & Program Outcomes Matrix
Course Unit Title
Atatürk`s Principles and History of Turkish Revolution (I)
Atatürk`s Principles and History of Turkish Revolution (II)
Basic Concepts of Law
Commercial Mathematics
Computer Accounting Programs
Computer Office Programs
Crisis and Stress Management
Customer Relations Management
Documentation and Archiving Techniques
Economy I
Economy II
Executive Asistance
Foreign Language I
Foreign Language II
General Accounting
Good and Influental Speaking
Human Recources Management
Information and communication technology
Internship Application
Keyboard Techniques
Knowledge management
Labour and social security law
Management and Organization
Marketing Principles
Office Management
Organizational Behavior
Organizational Communication
Professional Correspondences
Protocol and Social Behaviour Rules
Public Reletions
Quality Management Systems
Research Methods and Technics
Structure of public and private sector
Turkish Language (I)
Turkish Language (II)
Evaluation Questionnaires
 1. Stating the content and objectives at the beginning of the course
 2. Supplementing the course with current issues
 3. The clarity of the exam questions and their appropriateness to the course
 4. The contribution of the course to your knowledge and skills
 5. Access to the course sources
 6. The relativeness of the course compared to the other courses in the department
 7. The selection of the sources according to the objectives of the course
 8. The contribution of the assignments to the course
 THE EVALUATION OF THE INSTRUCTOR Very Good Good Average Poor Very Poor No Idea
 1. The way the instructor handles the course
 2. The instructor's competence in answering the questions in the class
 3. The instructor's encouragement to take part in the class by allowing different ideas and comments
 4. The instructor's preparation for the class
 5. The efficient use of class time
 6. The instructor's in-class management
 7. The instructor's objective evaluation of the exams and assignments
 8. The instructor's punctual and regular attendance
 9. The instructor's rapport with the students
 10. The availability of the instructor’s time except for the class time and the sufficiency of the time s/he allocates to you
Graduates who successfully complete this program;
 1. have high level information and skills supported by the course books that include the most recent information, application equipment and other scientific sources related to education technologies, teaching profession, general information and basic sciences; use these informations and skills in daily life and in jobs,
 2. examine and evaluate concepts about education technology and teaching profession, ideas and data with scientific methods; diagnose, analyze and discuss complicated problems and subjects; develop suggestions based on scientific discoveries and evidences,
 3. inform the audiences who are not expert and do not have information about education technology and teaching profession; express related ideas about these problems and solutions with written and oral,
 4. have learning to learn, self control, critical thinking, creative thinking skills and perform independent studies related to study field,
 5. get responsibilities and try to produce solutions when faced with unexpected and complicated cases in applications of education technologies and teaching professions,
 6. know students’ interests, wishes and needs; know social, cultural and economic properties of families and environment; plan, apply and manage learning and teaching process suitable for these properties; get students active participation in learning process,
 7. know information about education technologies and teaching professions and comprehend adequately; have information about foreign language in level of communicating with professional colleagues,
 8. have information about computer software and hardware in level of teaching computer and information and communication technologies courses and supporting other teachers; use information and communication technologies,
 9. consider social, scientific and ethic values in levels of gathering data, analyzing, interpreting, announcing when doing teaching professions or working in private sector, being researcher or source of data,
 10. continuously try to develop with doing self assessment; be on new information and ideas ; play affective role in developing of themselves and their intuition; know and behave according to the laws about their job, main values and principles, know the rights about job security and social security; have conscious about protecting social values and environment,
 11. evaluate students’ improvement and learning, get students to evaluate themselves and other students; use the results of evaluation for better instruction; share the results with student, family, managers and teachers.

 1. Your percentage of attendance
 2. Did you do any preparations for this course? (except some activites like quiz, homework, labs,mid-term exams, final exams)


a. If yes, preparation time per week (hour)

 3. Did you do any assignments as a part of this course?


a. If yes, number of the assignments done

b. Average time spent in preparing the assignment (hour)

 4. Did you prepare any presentations or seminars as a part of this course?


a. If yes, number of the presentation/seminar done

b. Average time spent in preparing each presentation/seminar (hour)

 5. Did you take a midterm exam in this course?


a. If yes,number of the mid-term exams you done

b. The average time you spent on preparing for each mid-term exam (hour)

 6. Did you make any projects as a part of this course?


a. If yes, number of the projects done

b. The average time you spent on doing each project (hour)

 7. Did you attend any laboratory work as a part of this course?


a.If yes, number of the laboratory works you attended

b.The average time you spent on each work (hour)

 8. Did you attend any field surveys as a part of this course?


a. If yes, number of field surveys you attended

b. If yes, the average time you spent on each survey (hour)

 9. Did you take the final exam of this course?


a. If yes, the average time you spent on the final exam (hour)


  1st  Year (Fall Semester)
 Course Code Course Title Type of Course N.C.* ECTS
  14160 Atatürk`s Principles and History of Turkish Revolution (I) Required 2 2
  14119 Communication Required 2 2
  14125 Computer Office Programs Required 4 5
  14115 Management Required 2 3
  14121 Keyboard Techniques Required 4 5
  4114180 Foreign Language I Required 4 4
  14170 Turkish Language (I) Required 2 2
  14117 Commercial Mathematics Required 3 4
  14123 Basic Concepts of Law Required 2 3
    Total 25 30

  1st  Year (Spring Semester)
 Course Code Course Title Type of Course N.C.* ECTS
  4114270 Turkish Language (II) Required 2 2
  4114118 Information and communication technology Required 3 4
  4114124 Structure of public and private sector Required 3 4
  4114280 Foreign Language II Required 4 4
  4124260 Atatürk`s Principles and History of Turkish Revolution (II) Required 2 2
  4114120 Knowledge management Required 3 4
  4114126 Public Reletions Required 2 3
  4114116 Management Required 2 3
  4114122 Organizational Behavior Required 2 2
  4114128 Labour and social security law Required 2 2
    Total 25 30
    Annual Total : 50 60

  2nd  Year (Fall Semester)
 Course Code Course Title Type of Course N.C.* ECTS
  4114213 Office Management Required 3 4
  4114225 Professional Correspondences Required 2 3
  4114231 Good and Influental Speaking Required 2 2
  4114217 Protocol and Social Behaviour Rules Required 2 2
  4114227 Quality Management Systems Required 2 3
  4114219 General Accounting Required 4 5
  4114229 Human Recources Management Required 3 3
    Total 18 22

  2nd  Year (Spring Semester)
 Course Code Course Title Type of Course N.C.* ECTS
  4114240 Entrepreneurship Required 2 2
  4114222 Executive Asistance Required 4 3
  4114228 Computer Accounting Programs Required 4 3
  4114236 Crisis and Stress Management Required 2 2
  4114500 Internship Application Required 0 8
  4114224 Economy II Required 3 3
  4114230 Management and Organization Required 3 2
  4114238 Research Methods and Technics Required 2 2
  4114226 Documentation and Archiving Techniques Required 3 3
  4114232 Marketing Principles Required 2 2
    Total 25 30
    Annual Total : 43 52

* N.C.: National Credit

Information and Technologies Center © 2009 European Credit Transfer System